When someone says, "It's hot" do you say, "No it's not".
When someone says, "I feel awful" do you say, "No you don't".
When someone says, "I've had people do/say this to me" do you say, "There aren't many people that are like that."
Deflecting and negating someone's experience doesn't make it not true.
We do this daily when something makes us uncomfortable.
Or we don't like what they are saying.
deflecting. negating. dismissing.
"Let your speech always be gracious, seasoned with salt, so that you may know how you ought to answer each person." Colossians 4:6